41,815 welfare aids recipients has been terminated

KUALA LUMPUR – The Social Welfare Department has terminated aid to 41,815 recipients between January and Jun this year, said Deputy Prime Minister Datuk Seri Dr Wan Azizah Wan Ismail.

The decision was made based on several factors such as death (11,874 cases), switching to another aid scheme (4,242), not meeting the criteria (4,090), and moving away from the district (3,132), said Wan Azizah who is also the Minister of Women, Family and Community Development.

In another 2,635 cases, aid was stopped to the recipients who were deemed capable of supporting themselves, while 22 cases were referred to other agencies and in 15,820 cases, there were other deciding factors such as recovery from ailments and having a source of income.

“In each case, the client would be informed in a letter generated by the e-Bantuan system. Members of the public can also check online the status of their application for aid through the e-Bantuan system,” she said.

Dr Wan Azizah was replying to a question from Sivakumar Varatharaju Naidu (PH-Batu Gajah) on complaints that welfare aid had been stopped without any announcement at the Dewan Rakyat Special Chambers session.

Commenting further, Dr Wan Azizah said up till June this year, her ministry through the Social Welfare Department had provided aid to 485,866 people, involving an allocation of RM839 million.

“It is estimated that up till the end of this year, RM1.5 billion is needed to provide monthly and one-off aid payments,” she said.

On the issue of the slow feedback on the status of aid applications, Dr Wan Azizah said this was due to several factors including the heavy workload of the staff due to the large number of applications.

For instance, she said, as of June this year, there were 71,864 fresh applications handled by only 1,919 staff.
The ratio of staff to the number of investigations of new applications is one person for every 37 cases while that of staff to active cases in 2018 (485,866 cases) was one to 253.

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